12 Dec 2017 
Support Center » Knowledgebase » Why was I denied upgrading my account?
 Why was I denied upgrading my account?
Solution If you got received a "denied" message when attempting to upgrade your subscription we suggest you try the following:


1. Try our alternative billers, check or phone.

2. Rejoin and choose the montly membership from start, if your credit card gets declined the first time you will be redirected to our secondary processor Ccbill.

3. Wait 24h to let your trial membership convert into a full monthly subscription.


Article Details
Article ID: 35
Created On: 22 Nov 2007 03:31 PM

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