I upgraded my trial membership and I can't access the full members area.

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06 Dec 2023

Support Center » Knowledgebase » Login & Access » I upgraded my trial membership and I can't access the full members area.

	I upgraded my trial membership and I can't access the full members area.

Solution If you have upgraded your membership and you still see the trial members area we suggest that you clear your browsers cache memory, restart your browser, then relogin.

You should also logout from the trial members area by clicking the "Logout" link.

Here are the instructions to clear your browsers cache memory: http://support.lexis-nexis.com/lexiscom/record.asp?ArticleID=wg_cache

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18 Feb 2007 12:31 AM